Frequently Asked Questions

What is Ambium

Ambium is a secure home operating system for managing the critical information behind your property. It brings together your key documents — insurance policies, certificates, warranties, contracts, compliance records, manuals, and service history — in one central, secure place. Beyond storage, Ambium actively monitors important dates, renewals, expiries, and actions, helping you stay ahead of anything that needs attention. It can also prompt key decisions at the right time, such as whether to renew a policy, book maintenance, update a certificate, replace an appliance, or review a supplier contract. Your home’s documents, obligations, decisions, and essential records — organised, monitored, and securely managed in one system.

How is this different from cloud storage like Google Drive?

Cloud storage archives documents. Ambium builds an operational layer around your property. It doesn’t just store files — it understands them. It tracks expiry dates, monitors renewal cycles, maintains a structured history, and highlights what needs attention before it becomes urgent. Over time, it becomes a living record of your property — able to compare changes, surface patterns, and support better decisions.

Who is Ambium is designed for?

Ambium is designed for: Homeowners, Tenants, Landlords, Multi-property owners If you manage a property or mulitple properties as a owner, tenant or landlord, it’s built for you.

Where are my documents stored?

You can choose how your documents are stored: 1. On your own computer Files remain local. Ambium organises and tracks them without centralising storage. 2. On your own cloud provider You connect your existing cloud account. Files stay under your provider while Ambium structures and monitors them. 3. On Ambium's secure servers Files are stored in encrypted cloud infrastructure designed for structured document management. In all cases: Files are encrypted Organised by property Structured for expiry tracking Owned by you You are not locked into a single storage model.

How secure is my data?

Ambium is currently an early prototype, so please avoid uploading highly sensitive personal or financial documents at this stage. As Ambium develops, it is being designed around a high-security data model, including strong encryption standards such as AES for protecting stored data, secure account access, and clearer controls over privacy, document access and data deletion. During testing, we recommend using example documents, redacted documents, or lower-sensitivity household records.

Does AI analyse my documents?

Yes — AI is used to: Identify document type * Extract key dates * Assign categories * Maintain expiry status * This allows automation and reminders. AI processing is functional and limited to document structure. It does not profile users, sell data, or monitor behaviour. All extracted information remains editable.

Who can access my documents?

Only you — and anyone you explicitly grant access to. Ambium does not sell, distribute, or grant third-party access to user documents.

What types of documents should I store?

Common examples include: Insurance policies Boiler and gas certificates Appliance warranties Service records Planning permissions Tenancy agreements Purchase documents If it is a recod that needs to be stored and catalogued, easily retrieved, and matters over time, it belongs here.

Can I see everything expiring soon?

Yes. Your dashboard provides: A visual status overview Upcoming expiry list Monthly activity view Filterable document grid You always know what requires attention.

What happens if I move home?

Moving home is a great place to start with Ambium. The deluge of new documents that need filing can be easily injested and alerts created. For the property you are leaving, you can generate a structured anonymised document pack for buyers, solicitors, or agents — providing an deeper insight of the property.

Can I manage multiple properties?

Yes. Each property is structured separately within your account.

Will Ambium partner with service providers?

In the future, Arca may allow users to compare renewal options when documents are nearing expiry. Any data sharing would be in an opt in basis and only the necessary information would be transmitted. Ambium does not sell user data.